Newsletter

2025-2027

Equipping Families as Primary Caregivers

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2025-2027

Noora Health

For more than a decade, Noora Health has been placing patients and their families at the centre of the healthcare journey. Their teams train doctors and nurses to deliver health skills trainings to families in hospitals and clinics and support them digitally, ensuring proper recovery and preventing complications at home. Noora Health has trained over 22 million caregivers and patients to date, who represent 14 million patients treated at 12,000 healthcare facilities across India, Bangladesh, Indonesia, and now Nepal. We’re now supporting their ambitious goal to train 70 million caregivers and patients representing 48 million patients by 2027.

CHALLENGE

Current healthcare systems across the globe don't generally include family members in patient healing. As a result, they are often anxious, confused and ill-equipped to care for loved ones upon their return home from healthcare facilities, leading to preventable complications and, in some cases, death.

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ACTION

Noora teams

  • Identify prevalent, easily-preventable health conditions (including in maternal, newborn, cardiac, oncology and tuberculosis care)
  • Develop high-quality training materials to equip family caregivers with simple, tangible, actionable skills to take care of their loved ones, combined with a suite of mobile tools to ensure families are supported after they have left the hospital
  • Design and develop tools, a curriculum and digital platforms that healthcare workers can use to train family members in hospitals or clinics.

Noora Health partners with government systems, helping them set up the infrastructures and processes needed to run the programme themselves.

IMPACT

18
%

reduction in neonatal mortality over 17 months

(5 times the national reduction achieved in the same period)

56
%

reduction in newborn readmissions to hospitals

71
%

reduction in 30-day post-cardiac surgical complications

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